ashmolean

The Ashmolean Museum Security Training & Assessment Team

Lone work conflict management training course:

Duration:
This Lone Worker conflict management training course is run over a half day or a full day.

Recommended for:
All organisations or individuals who work alone, particularly those who have to visit customers or service users in their own home. This course is designed for those that are experienced in working alone and those who are new to it.

Course Overview:
Course candidates will learn how to take steps to reduce personal safety risks and to improve their confidence when dealing with conflict and customer aggression. After completing the course participants feel more in control, safe and confident to deal with working alone and managing conflict. This course forms a major building block in the 'Duty of Care' employers should practice to ensure staff stay safe.

Lone Worker Training Course Benefits:
After completing the course candidates will feel more in control, safe and confident to deal with working alone and managing conflict. This course also allows organisationís to form part for their duty of care process for their lone worker employees within the workplace.

On completion of the course candidatesí will also be able to:

  • Understand the risks associated with their specific lone working role
  • Risk assess lone working situations
  • Understand the legal aspects of lone working
  • Understand the need for risk prevention and being traceable
  • Use safety protocols to manage different lone working situations

If you would like more information regarding our Lone Work Conflict Management Training or would like to discuss how a course can be tailored to your needs, please call one of our Security Professionals please contact us:
E: securitytraining@ashmus.ox.ac.uk
T: 01865 288298
To express an interest go to the Enquiry Form